What IT Looks Like From the Middle
Middle management in IT means being a Rosetta Stone: translating EBITDA for engineers and packet loss for the C-suite.
Category Leadership
Perspectives on technology leadership, team development, and the intersection of technical depth and executive decision-making.
The Difference Between Managing Servers and Managing People
Troubleshooting servers and managing people aren't that different. The hard part is accepting that the people are the job.
What I Look For When I Hire
I don't care if you memorized the answer. I care how you got there. My favorite interview question proves it.
What Computers at Sea Taught Me About Teaching
From CompUSA demo instructor to filling a cruise ship lounge: how teaching shaped my entire IT career.
The Military Taught Me More Than Any Certification
A 12,000-watt question on a ship taught me more about IT fundamentals than any certification ever could.
30 Years in IT and Still Learning
After 30 years in IT, the biggest lesson isn't technical. It's knowing when to carry the flag and when to pass it.
Your Professional Email Shouldn’t Be at Gmail
Your professional email says more about you than your resume header. Here's why Gmail isn't enough.